Rent a Car X-GO Privacy Policy
Effective Date – 15.05.2024.
1. Introduction
Welcome to Rent a Car X-GO. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, date of birth, and driver's license details.
- Payment Information: Credit card details and billing information.
- Rental Information: Details of the vehicles rented, rental dates, and locations.
- Usage Information: How you use our website and mobile applications, including your IP address, browser type, and operating system.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To process your rentals, manage your bookings, and provide customer support.
- To Improve Our Services: To improve our website, services, and user experience.
- To Communicate With You: To send you updates, promotional offers, and other communications related to our services.
- For Legal and Security Reasons: To comply with legal obligations, prevent fraud, and ensure the safety and security of our services.
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: With third-party vendors who help us provide our services, such as payment processors.
- Legal Requirements: When required by law or to protect our legal rights.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please note that no security system is completely foolproof.
6. Your Rights
Rent a car X-GO undertakes to protect the personal data of customers. We collect only the necessary, basic data about customers/users that are necessary for the fulfillment of our obligations.
We inform customers about the way the collected data is used and regularly give customers a choice about the use of their data, including the ability to decide whether or not they want their name removed from lists used for marketing campaigns.
All user data is strictly kept and is available only to employees who need this data to perform their work. All employees of Rent a car X-GO and business partners are responsible for respecting the principles of privacy protection.
7. Data Protection Compliance
Protection of personal data in accordance with the General Data Protection Regulation of the European Parliament and the Council No. 2016/679-Regulation and Implementation of the General Data Protection Regulation.
Our payment processors handle personal data in accordance with the General Data Protection Regulation of the European Parliament and the Council No. 2016/679 and according to the strict rules of the PCI DSS L1 regulation on data protection and data transmission.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Address: Cetinjski put bb, Nest Coworking Space, 81000 Podgorica, Montenegro
- Email: info@rentacarxgo.com
- Phone: +382 69 262 207 / +382 69 727 288